Responsible gambling

At TOTO Winkel, we are committed to providing our players with a safe and responsible gaming experience. We understand that gambling can be entertaining but also potentially addictive, and we want to ensure that you have the tools and resources needed to maintain control over your betting.

Self-Assessment Tools

We encourage all of our players to take a moment to reflect on their gaming habits and consider whether they are at risk of developing a problem. If you answer "yes" to any of these questions, we urge you to seek help immediately:

1. Do I spend more money than I can afford to lose?
2. Am I chasing losses by betting more frequently or larger amounts?
3. Have my friends or family expressed concern about my gaming habits?

If so, please visit the following resources for support and guidance:

Self-Exclusion Program

We take responsible gaming seriously and have implemented a self-exclusion program that allows you to block access to your account for a minimum of 6 months and up to several years. This will prevent any logins or new registration attempts with matching data during this period.

To opt-out, please follow these steps:

1. Log in to your account
2. Click on the "Responsible Gaming" tab
3. Select the self-exclusion option
4. Choose a duration that works best for you

Deposit and Loss Limits

We understand that it's essential to manage your budget effectively while gaming. You can set deposit limits, loss limits, or both at any time by:

1. Logging in to your account
2. Clicking on the "Responsible Gaming" tab
3. Selecting the limit option

Reality Checks and Session Reminders

We use reality-check pop-ups that will appear at fixed intervals (e.g., every 30 minutes) showing you how long you've been playing, your net result, and a quick way to log out or adjust limits.

Support Organizations

For those who may be struggling with their gaming habits, we provide links to reputable support organizations:

1. GamCare
2. National Centre for Behavioural Addictions (CENBA)

Harm Reduction

We are committed to promoting harm reduction and responsible gaming practices. This includes the following:

1. Practicing moderation and setting limits
2. Regularly reviewing your spending habits
3. Staying informed about problem gambling

By working together, we can create a positive and enjoyable gaming environment for all players.

Please visit our FAQ section or contact us if you require further assistance with any of these features.